The End of the One-Man Show

The job market and skill requirements for compliance experts have dramatically changed in recent years. Nowhere is this more apparent than in the areas of process management and implementation. Yet this transformation is less about IT systems or technology than it is about the specialist and social skills required of compliance professionals : a high degree of empathy, a strong power of persuasion and an awareness of their own potential are just three common examples in a growing list of attributes. But what can compliance experts do to actively improve their social skills?